Stamping out all chaos kills all the innovation too
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We need to tolerate the chaos innovation naturally brings, as long as it's controlled and managing. Stamping out all chaos robs us of our ability to meet customer needs in new ways.
Our competitors will meet customer needs if boxed-in thinking causes us not to
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Too much resistance to non-disruptive innovation causes an Aerospace company to give their competitor a leg up when they refuse to meet a customer need.
